Shipping

SHIPPING: Our Shipping / Packaging charges include the rates charged by the carriers we use, the costs of packaging materials and labor costs associated with wrapping and packing orders. We ship the least expensive way. Within the 48 contiguous states this will usually be via Ground FedEx or Ground United Parcel Service (UPS). We reserve the right to ship by any other carrier at our discretion. If you wish an order shipped via a specific carrier, please note that there may be additional charges for special handling. Our Shipping / Packaging charges are not a profit center for Contemporary Frame Co.

Please note that there is no additional shipping/packaging charge on certain items. Some items have additional shipping surcharges due to quantity or size restrictions. (see charges for different categories/products below).

Please review this web page or catalog carefully for charges applicable to each specific product. Please note that some items have a Small Quantity Surcharge in addition to the regular shipping charges.

Unless specifically indicated different categories of items/products may not be combined in calculating shipping/packaging charges. Each category of items/products has it’s own shipping/packaging charges. (see below) Example: Metal and Wood Sectional Frames are combined for determining shipping/packaging charges. Our shopping cart will show all shipping/packaging, handling/insurance, oversize surcharges and small quantity surcharges. Connecticut Sales Tax, if required, will not show in the shopping cart but will appear prior to your final acceptance and confirmation of your order.

PICKING UP YOUR ORDER: If you wish to pick up your order in person, please indicate this at Checkout. You will then be notified with a specific date upon which your order will be ready. DO NOT place an order and just show up. We will notify you via email when your order is ready for pickup. If you would like to pick up your order on a specific day please indicate this in the comments section and we will confirm via email if this will be possible. Orders will be scheduled for pickup Monday through Friday from 10: 00 AM to 4: 45 PM. Pick Up Orders are not boxed and therefore not subject to Shipping / Packaging or Handling / Insurance charges. If you request that a pick up order be boxed, you will be sent an email with the charges for boxing.

CONNECTICUT STATE SALES TAX: Connecticut residents or anyone picking up an order in person must include appropriate sales tax, unless you have provided us with a Sales and Use Tax Resale Certificate as required by the State of Connecticut. A link to the Connecticut Department of Revenue Service Sales and Use Tax Forms is included in the Checkout procedure. Link to Tax Forms..

For Overnight, 2nd Day Air, 3 Day Select, Priority Mail, etc: Place your order on our toll free line 800-243-0386 during our business hours Monday – Friday 10: 00 am thru 5: 00. Shipping charges are based on the size and weight of the package(s) as well as the shipping address. Our Handling/Insurance Fees and a special rush processing fee of $20. 00 will also be added to your order. Orders requiring special shipping are not shipped without customer approval.

Handling/Insurance Fee: 1% ($1. 50 minimum) on total order. Our handling/insurance fee covers the actual cost of insuring your packages plus costs (including labor costs) associated with tracking packages and processing and filing claims.

Metal and Wood Sectional Frames : shipped within one - three business days (cont. 48 states). These two categories are combined for determining the Shipping / Packaging charges. No minimum quantity requirements.

Shipping/Packaging Charges:

up to $100. 00 the Shipping / Packaging charge is $11. 00 (minimum charge).
$100. 01 to $350 the Shipping / Packaging charge is 11% of order.
$350. 01 to $475. 00 the Shipping / Packaging charge is 6% of order.
$475. 01 and larger - free (unless frames are 48 " and over)

All frames 48" and over in length are subject to the Oversize surcharges. (see below).
Handling/Insurance Fee - 1% ($1. 50 minimum) on total order.
Oversize Surcharge for metal and wood sectional frames (applies even if order total is greater than $475. 00):
Oversize A: For packages 48" but less than 60", the surcharge is $6. 00.
Oversize B: For packages 60" and over see Chart for Oversize B (see below) The Shopping Cart will show all these charges as part of the total shipping charge.

Readymades, Cut Mats, Cut Backing/Foamboard, and Cut Glazing:

Shipping/Packaging Charges:

up to 17 15/16" x 23 15/16" the cost is 15%, minimum $11. 00.
18" x 24" up to 23 15/16" x 35 15/16" the cost is Oversize A (see below).
(for Readymades this is inside dimension)
24" x 36" and over (maximum size is 32" x 40") the cost is Oversize B (see below).

With respect to Oversize A and B charges the maximum number of sheets that will fit in one box is 25 sheets (except for B4U and 8-ply boards which is 12). Each box of 25 ships at an Oversize A or B charge depending on the size, i. e. 26 sheets would require two boxes so there would be two Oversize charges, 51 sheets would require three boxes thus three Oversize charges, etc. Example: You order one 16x20 cut triple mat, a cut foamboard and a cut glazing as well as a 24x36 cut foamboard and glazing. The shipping/packaging charge would be Oversize B plus a small quantity surcharge of $11. 00 (the total number of items is only seven).

Small Quantity Surcharge:
Applies to combined orders for mats and backing/foamboard (both full sheets and cut goods) and cut glazing .

Quantities of 10 or less:

up to 17 15/16" x 23 15/16" the surcharge is $5.55
18" x 24" up to 23 15/16" x 35 15/16" the surcharge is $12.25
24" x 36" and over (maximum size is 32" x 40") the surcharge is $16.25

Glazing (Boxes only):

Shipping/Packaging Charges:

up to 17 15/16" x 23 15/16" the cost is 15%, minimum $11. 00.
18" x 24" up to 23 15/16" x 35 15/16" the cost is Oversize A (see below).
24" x 36" and over (maximum size is 32" x 40") the cost is Oversize B (see below).

Example: You order three boxes of glazing, an 8x10, a 20x24 and a 24x36. The shipping/packaging charges would be 15% of the cost of the 8x10, an Oversize A charge for the 20x24 and Oversize B charge for the 24x36.

Mat Board and Backing/Foamboard (full sheets 32"x40"):

Shipping/Packaging Charges:

1 thru 25 sheets - one Oversize B charge (see below)
26 thru 50 sheets - two Oversize B charges (see below)

Please note that 25 sheets is the maximum number of sheets that will fit in one box (except for B4U and 8-ply boards which is 12). Each box of 25 ships at an Oversize B charge, i. e. 26 sheets would require two boxes so there would be two Oversize B charges, 51 sheets would require three boxes thus three Oversize B charges, etc.

Our boxes have been designed to meet UPS size limitations. However, minor edge and corner damage may still occur. UPS will not consider this an insurable claim and thus we cannot guarantee that boards will arrive in perfect condition. If you receive a package involving major damage, contact us at: Lucy@contemporaryframe.com.

Combinations of cut mats, cut backing/foamboard, cut glazing and full sheets of mats and backing/foamboard up to a quantity of 25 pieces will normally ship together at the highest shipping/packaging charge applicable to the largest size item in the order.

Display/Hanging System:

up to $100. 00 the Shipping / Packaging charge is $15. 95.
$100. 01 - $200. 00 the Shipping / Packaging is $20. 95.
$200. 01 - $500. 00 the Shipping / Packaging is 10%.
$500. 01 - $1000. 00 the Shipping / Packaging is 8%.
$1000. 01 - $1500. 00 the Shipping / Packaging is 6%.
$1500. 01 and above the Shipping / Packaging is 4%.

Accessories:

Free shipping/packaging (except Display/Hanging System-see above)

SHIPPING TO AK, HI, PR, APO, FPO, Canada, USVI, etc. Items shipped to these addresses are sent via the United States Postal Service (USPS). A handling/insurance fee of 1% ($1. 50 minimum) will be added to each order. Shipping is 35% of the order or the actual cost of the shipping plus $20. 00 ($30. 00 minimum). Products that require packaging of 30” x 40” or larger (full sheets of matboard, foamboard, plastic etc. ) cannot be shipped via the USPS and therefore cannot be shipped outside the 48 contiguous states.

INTERNATIONAL ORDERS: We usually ship via the United States Postal Service (USPS). We will only ship packages that the USPS will insure. You may obtain a list of these countries from the USPS. (see http://pe.usps.com/text/Imm/Immctry.html). Due to size restrictions by the USPS not all products we carry can be shipped. For quotes on international shipping you may fill your shopping cart and proceed to checkout but be sure to indicate in the Comments Section that you would like a quote first. We will contact you via email with an estimated quote within two to three days. Yes, we need to know exactly what you wish to order to give a quote.

PRICING: All prices, including shipping/packaging and handling/insurance charges, etc. are subject to change without notice. Prices that prevail are those in effect at the time of shipment or when picked up. Should your order be affected by a price increase, you will be contacted by email prior to shipping your order or scheduling a pick up date. You may either cancel your order or give us your approval on any price increases.
Oversize A and B charges - Using the zip code for the address to which your order will be shipped look up the zone in the Zone Chart. Then go to the Oversize A and B chart and look at the shipping/packaging charges for that zone.

Oversize Shipping / Packaging Charges	Zones 2	3	4	5	6	7	8
Oversize A	25.74	28.94	31.58	35.76	41.50	47.26	54.20
Oversize B	32.74	35.94	38.58	42.76	48.50	54.26	61.20

Zone Chart

To determine zone, take first three digits of your shipping zip code and refer to chart above.

Zone Chart

To determine zone, take first three digits of your shipping zip code and refer to chart above.

Zip Code

Ground

Zip Code

Ground

Zip Code

Ground

Zip Code

Ground

004-005
006-007
008
009
010-034
035
036-039
040-046
047
048-049
050-053
054
055
056
057
058-059
060-069
070-079
080-084
085-089
090-099
100-128
129-132
133-135
136
137-139
140-142
143
144-146
147
148-149
150-157
158
159-165
166-179

2
-
-
-
2
3
2
3
4
3
2
3
2
3
2
3
2
2
3
2
-
2
3
2
3
2
3
4
3
4
3
4
3
4
3

180-181
182
183-189
190-192
193-194
195-199
200-214
215
216-223
224-253
254
255-279
280-282
283-286
287-299
300-323
324-325 326-328
329-339
340
341-342
344
346
347
349
350-363
364-367
368
369
370-374
375
376-379
380-381
382-385

2
3
2
3
2
3
3
4
3
4
3
4
5
4
5
5
6
5
6
-
6
5
6
5
6
5
6
5
6
5
6
5
6
5

386-387
388
389-397
399
400-410
411-412
413-414
415-416
417-427
430-449
450-454
455-458
459-479
480-487
488-491
492
493-499
500-505
506-507
508-516
520-539
540
541-549
550-558
559
560-576
577
580-584
585-593
594-599
600-634
635
636-639
640-376

6
5
6
5
5
4
5
4
5
4
5
4
5
4
5
4
5
6
5
6
5
6
5
6
5
6
7
6
7
8
5
6
5
6

677-679
680-689
690-693
700-729
730-736
737
738-739
740-749
750-754
755-757
758
759
760-797
798-799
800-812
813-815
816-820
821
822-828
829-874
875-877
878-880
881
882-886
884
885-898
900-961
962-966
967-968
969
970-994
995-999

7
6
7
6
7
6
7
6
7
6
7
6
7
8
7
8
7
8
7
8
7
8
7
8
7
8
8
-
-
-
8
-