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Shipping
SHIPPING: Our Shipping
/ Packaging charges include the rates charged by the
carriers we use, the costs of packaging materials and labor costs associated
with wrapping and packing orders. We ship the least expensive way. Within
the 48 contiguous states this will usually be via Ground FedEx or
Ground United Parcel Service (UPS). We reserve the right to ship by any
other carrier at
our discretion. If you wish an order shipped via a specific carrier,
please note that there may be additional charges for special handling. Our Shipping
/ Packaging charges are not a profit center for Contemporary Frame
Co.
Please note that there is no additional shipping/packaging charge on
certain items. Some items have additional shipping surcharges due to quantity
or size restrictions. (see charges for different categories/products below).
Please review this web page or catalog carefully for charges applicable
to each specific product. Please note that some items have a Small Quantity
Surcharge in addition to the regular shipping charges.
Unless specifically indicated
different categories of items/products may not be combined in calculating
shipping/packaging charges.
Each category of items/products has it’s own shipping/packaging
charges. (see below) Example: Metal and Wood Sectional Frames
are combined for determining shipping/packaging
charges. Our shopping cart will show all shipping/packaging,
handling/insurance,
oversize surcharges and small quantity surcharges.
Connecticut Sales
Tax, if required, will not show in the shopping
cart but will appear prior to your
final acceptance and confirmation of your order.
PICKING UP YOUR
ORDER: If you wish to pick up your order in person, please
indicate this at Checkout. You will then be notified with a specific date upon
which your order will be ready. DO NOT place an order and just show up. We
will notify you via email when your order is ready for pickup. If you would
like to pick up your order on a specific day please indicate this in the comments
section and we will confirm via email if this will be possible. Orders will
be scheduled for pickup Monday through Friday from 10: 00 AM to 4: 45 PM. Pick
Up Orders are not boxed and therefore not subject to Shipping
/ Packaging or Handling / Insurance charges. If you request that a
pick up order be boxed,
you will be sent an email with the charges
for boxing.
CONNECTICUT
STATE SALES TAX: Connecticut
residents or anyone picking up
an order in person must include
appropriate sales tax, unless
you have provided us with a Sales
and Use Tax Resale Certificate
as required by the State of Connecticut.
A link to the Connecticut Department
of Revenue Service Sales and
Use Tax Forms is included in
the Checkout procedure. Link
to Tax Forms..
For Overnight, 2nd Day
Air, 3 Day Select, Priority Mail, etc: Place your order on our
toll free line 800-243-0386
during
our business
hours
Monday – Friday
10: 00 am thru 5: 00.
Shipping charges are based on the size and weight of the package(s)
as well as the shipping
address.
Our
Handling/Insurance
Fees
and a special rush processing
fee of $20. 00 will also be added to your order.
Orders requiring special
shipping are not shipped without customer approval.
Handling/Insurance
Fee: 1% ($1.
50 minimum) on total
order. Our handling/insurance fee covers the actual cost of insuring
your packages plus costs (including
labor costs) associated
with tracking packages and processing and filing claims.
Metal and Wood
Sectional Frames : shipped
within one - three business days (cont. 48 states). These
two categories
are
combined
for determining
the Shipping
/ Packaging charges. No minimum quantity requirements.
Shipping/Packaging
Charges:
up to
$100. 00 the Shipping
/ Packaging charge
is $11. 00 (minimum charge).
$100.
01 to
$350 the Shipping / Packaging charge is 11% of order.
$350. 01 to $475. 00
the Shipping / Packaging
charge is 6%
of order.
$475.
01 and larger - free (unless frames are 48 " and over)
All frames 48" and
over in length
are subject to the Oversize surcharges. (see below).
Handling/Insurance
Fee - 1% ($1. 50 minimum) on total order.
Oversize Surcharge for metal and wood sectional
frames (applies even if order
total is greater than $475. 00):
Oversize A:
For packages 48" but less than 60", the surcharge is
$6. 00.
Oversize B: For packages 60" and over see Chart
for Oversize B (see below) The Shopping
Cart will show all these
charges as part of the total shipping
charge.
Readymades,
Cut
Mats, Cut Backing/Foamboard, and Cut
Glazing:
Shipping/Packaging
Charges:
up
to 17 15/16" x 23 15/16" the cost is 15%, minimum $11.
00.
18" x 24" up to 23 15/16" x 35 15/16" the
cost is Oversize A (see below).
(for Readymades this
is inside dimension)
24" x
36" and over (maximum size is 32" x 40")
the cost is Oversize B
(see below).
With respect
to Oversize
A and B charges the maximum
number of sheets
that will fit in
one box is 25 sheets (except
for B4U and
8-ply boards
which is 12). Each
box of 25 ships at an Oversize
A or B charge
depending on
the size, i. e. 26
sheets
would require two boxes
so there would be two
Oversize charges,
51 sheets
would require three
boxes thus three Oversize
charges,
etc. Example: You order one
16x20 cut triple
mat, a cut foamboard
and a cut glazing
as well as a 24x36
cut foamboard and glazing. The
shipping/packaging
charge
would be
Oversize B plus a small
quantity
surcharge of $11. 00 (the total
number of
items is only seven).
Small
Quantity Surcharge:
Applies to combined orders for mats and backing/foamboard (both
full
sheets and cut
goods)
and cut glazing
.
Quantities
of 10 or less:
up to 17 15/16" x
23 15/16" the surcharge is $5.55
18" x
24" up
to 23 15/16" x 35 15/16" the surcharge is $12.25
24" x 36" and
over (maximum size is 32" x 40") the surcharge
is $16.25
Glazing
(Boxes only):
Shipping/Packaging
Charges:
up to 17 15/16" x
23 15/16" the cost is 15%, minimum $11. 00.
18" x 24" up to
23 15/16" x 35 15/16" the cost is Oversize A (see below).
24" x
36" and over (maximum size is 32" x 40") the
cost is Oversize B
(see below).
Example: You order three
boxes of glazing, an 8x10, a 20x24
and a
24x36. The shipping/packaging charges would
be 15% of the cost of the
8x10, an Oversize A charge for the 20x24
and Oversize B charge for the 24x36.
Mat
Board and Backing/Foamboard (full
sheets 32"x40"):
Shipping/Packaging Charges:
1 thru
25 sheets - one Oversize B charge (see below)
26 thru 50 sheets
- two Oversize
B charges (see below)
Please
note that 25 sheets
is the maximum number
of sheets that will fit in one box (except for B4U
and 8-ply boards which is 12). Each box of 25 ships at an Oversize
B charge,
i. e. 26 sheets would
require two boxes so
there would be two Oversize B charges, 51 sheets would require
three boxes thus three
Oversize B charges,
etc.
Our boxes have been designed to meet UPS size
limitations. However, minor edge and corner damage
may still occur. UPS will not consider
this an insurable claim and thus we cannot guarantee
that boards will arrive in perfect condition.
If you receive a package involving
major damage, contact us at: Lucy@contemporaryframe.com.
Combinations of cut mats, cut backing/foamboard,
cut glazing and full
sheets of mats and backing/foamboard
up to a quantity of 25 pieces will normally ship together at
the
highest shipping/packaging
charge applicable to the largest size item in the order.
Display/Hanging
System:
up
to $100. 00 the Shipping / Packaging charge
is $15. 95.
$100. 01 -
$200. 00 the Shipping / Packaging is $20. 95.
$200. 01
- $500. 00
the Shipping / Packaging
is 10%.
$500. 01 - $1000. 00 the Shipping / Packaging
is 8%.
$1000. 01 - $1500. 00 the Shipping / Packaging
is 6%.
$1500.
01 and above the Shipping / Packaging
is 4%.
Accessories:
Free shipping/packaging
(except Display/Hanging System-see
above)
SHIPPING
TO AK, HI, PR, APO, FPO, Canada, USVI,
etc. Items shipped
to these addresses
are sent
via the United States
Postal Service
(USPS). A handling/insurance fee of
1% ($1. 50 minimum) will be added to each order. Shipping
is 35% of
the order or the actual cost of the shipping plus $20.
00
($30. 00 minimum).
Products that
require packaging
of 30” x 40” or
larger (full sheets of matboard, foamboard, plastic
etc.
) cannot be shipped
via the USPS and therefore
cannot be shipped outside the 48 contiguous
states.
INTERNATIONAL
ORDERS: We usually ship via the United States
Postal
Service
(USPS). We will only ship packages
that the USPS will insure. You may obtain a list of these
countries from
the USPS. (see http://pe.usps.com/text/Imm/Immctry.html).
Due to size
restrictions by the USPS not all products we carry
can be shipped. For quotes
on international shipping you may
fill your shopping cart and proceed to checkout
but be
sure to indicate
in the Comments Section that you would like a quote
first. We will
contact you via email with an estimated quote
within two
to three days.
Yes, we need to know
exactly what you wish to order to give a quote.
PRICING: All prices, including shipping/packaging and
handling/insurance
charges, etc. are subject to change
without notice. Prices that prevail are those in
effect
at the time of
shipment or when picked up. Should your order
be affected
by a price
increase, you will be contacted by email prior
to shipping
your order
or scheduling a pick up date.
You may either cancel your order or give us your
approval
on any price increases.
Oversize
A and B charges - Using the zip code for
the
address
to
which your order will be shipped
look up the zone in the Zone Chart. Then
go to the
Oversize
A and
B chart and look at the
shipping/packaging charges for that zone.
Oversize
Shipping / Packaging Charges |
Zones
2 |
3
|
4
|
5
|
6
|
7
|
8
|
Oversize
A |
25.74 |
28.94 |
31.58 |
35.76 |
41.50 |
47.26 |
54.20 |
Oversize
B |
32.74 |
35.94 |
38.58 |
42.76 |
48.50 |
54.26 |
61.20 |
|
Zone
Chart |
|
|
To
determine zone, take first three digits of your shipping
zip code and refer
to chart above. |
Zone
Chart |
|
|
To
determine zone, take first three digits of your shipping
zip code and refer
to chart above. |
Zip
Code |
Ground |
Zip
Code |
Ground |
Zip
Code |
Ground |
Zip
Code |
Ground |
004-005
006-007
008
009
010-034
035
036-039
040-046
047
048-049
050-053
054
055
056
057
058-059
060-069
070-079
080-084
085-089
090-099
100-128
129-132
133-135
136
137-139
140-142
143
144-146
147
148-149
150-157
158
159-165
166-179 |
2
-
-
-
2
3
2
3
4
3
2
3
2
3
2
3
2
2
3
2
-
2
3
2
3
2
3
4
3
4
3
4
3
4
3
|
180-181
182
183-189
190-192
193-194
195-199
200-214
215
216-223
224-253
254
255-279
280-282
283-286
287-299
300-323
324-325 326-328
329-339
340
341-342
344
346
347
349
350-363
364-367
368
369
370-374
375
376-379
380-381
382-385 |
2
3
2
3
2
3
3
4
3
4
3
4
5
4
5
5
6
5
6
-
6
5
6
5
6
5
6
5
6
5
6
5
6
5
|
386-387
388
389-397
399
400-410
411-412
413-414
415-416
417-427
430-449
450-454
455-458
459-479
480-487
488-491
492
493-499
500-505
506-507
508-516
520-539
540
541-549
550-558
559
560-576
577
580-584
585-593
594-599
600-634
635
636-639
640-376 |
6
5
6
5
5
4
5
4
5
4
5
4
5
4
5
4
5
6
5
6
5
6
5
6
5
6
7
6
7
8
5
6
5
6
|
677-679
680-689
690-693
700-729
730-736
737
738-739
740-749
750-754
755-757
758
759
760-797
798-799
800-812
813-815
816-820
821
822-828
829-874
875-877
878-880
881
882-886
884
885-898
900-961
962-966
967-968
969
970-994
995-999 |
7
6
7
6
7
6
7
6
7
6
7
6
7
8
7
8
7
8
7
8
7
8
7
8
7
8
8
-
-
-
8
- |
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