What size frame should I order?
Measure the item(s) you wish to frame. Every item has a horizontal
and vertical measurement. You should give us the size of the item
without adding any allowance to it. Every frame is cut with a
small allowance to allow for ease of assembly. If the artwork
has a mat on it give us the outside dimensions of the mat. If
there is no mat, measure the outside of the art. If it is canvas
stretched on stretcher bars you may need to add in the overlapped
canvas in the corners as this additional thickness may increase
the size Do not use the size stamped on the stretcher bars.
How deep a frame do I need?
You will need a frame that is deep enough so that the art, mat
(if any), backing, glass, etc will fit into it. This depth is
called the rabbet depth and is shown on the profile pictures.
Do I have to order in full inch increments?
No, you may order fractional sizes in 1/16” increments.
Is there an extra charge for fractional sizes?
No, but the price is rounded up to the next full inch.
What if the color frame I ordered is not what I thought
it would be?
Colors on this website are best approximations. Every computer
operating system and monitor will reflect colors differently.
Returns due to dissatisfaction with a color are subject to a 20%
restocking fee & return shipping/handling/insurance fees are
your responsibility. To assure accuracy in the style and color
frame that you are thinking of ordering we recommend that you
order a small frame or a 6 inch pair of the frame in question.
How do I assemble the aluminum frames?
To assemble the aluminum frames a standard screwdriver is all
that is needed. Graphic instructions for metal frame assembly.
How do I assemble the wood frames?
Each wood sectional frame has a groove cut in the corner
into which a plastic wedge is inserted. plastic wedges are
included with your order. The plastic wedges replace the traditional
nails but wood glue is still needed. You should be able to push
the plastic wedge into place with your thumb or tap it very lightly
with a hammer. Before doing so however apply wood glue in the
corner and in the groove. Then push the wedge into place one corner
at a time. You can adjust the corner slightly to line up the two
sides. Wipe off any excess glue and allow the glue to set before
going on to the next corner. You must make sure your wood frame
remains square as you join it.